Terms and conditions applicable to online purchases
Last updated: 2026-09-03
These terms and conditions apply to purchases and registrations made online with the’Driving School Quebec.
They complement the Terms and conditions of the site and must be interpreted subject to the rights granted to consumers by applicable laws.
1. Identification
Driving School Quebec
1194 Chambly Road, Suite 205
Longueuil (Quebec) J4J 3W6
450 646-0808
Website: ecql.ca
2. Online services
Depending on the services available, online transactions may include:
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training courses;
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courses;
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packages;
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practical sessions;
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additional services;
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other services offered on our site.
The service description, price, and applicable conditions are presented at the time of purchase.
3. Order verification
Before confirming a transaction, the customer must verify the displayed information, including:
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the selected service;
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the quantity;
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the price;
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taxes;
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personal information;
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the coordinates;
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information relating to the appointment, where applicable.
The customer must correct any errors before confirming the transaction when this option is offered.
4. Price
Prices are listed in Canadian dollars unless otherwise stated.
Applicable taxes are added where required.
Information regarding the total price must be presented in accordance with applicable e-commerce requirements.
5. Payment
The available payment methods are displayed at the time of the transaction.
Accepted payment methods: [TO BE CONFIRMED]
Payments can be processed by a specialist provider.
Payment provider: [TO BE CONFIRMED]
6. Confirmation
After a transaction, a confirmation may be sent to the customer by email or other appropriate electronic means.
Method used by the Quebec Driving School: [TO BE CONFIRMED]
Quebec rules applicable to distance contracts include certain obligations relating to the information provided to the consumer and the transmission of the contract.
7. Training and appointments
When a purchase requires an appointment, it is subject to the availability of the Quebec Driving School.
Purchasing a training course does not necessarily mean that a specific time slot is reserved, unless expressly confirmed.
8. Changing an appointment
The terms and conditions applicable to modifications and postponements are those communicated to the client for the service concerned.
Minimum lead time: [TO BE CONFIRMED]
Modification method: [TO BE CONFIRMED]
Possible costs: [TO BE CONFIRMED]
9. Cancellation
Cancellation conditions must be clearly communicated before or at the time of purchase when they constitute an applicable condition.
Quebec Driving School Cancellation Policy: [TO BE FINALIZED]
The rights provided by applicable laws remain in effect.
10. Refunds
The possibility of obtaining a refund depends on the service purchased and the applicable rules.
Refund policy: [TO BE FINALIZED AND LEGALLY VALIDATED]
Where the law grants the consumer a right of cancellation or refund, these terms and conditions cannot have the effect of removing that right.
11. Missing an appointment
The consequences of an absence or failure to appear must be clearly communicated before purchase where applicable.
Absence policy: [TO BE CONFIRMED]
12. Postponement of a training course
Some training courses may be postponed according to the terms and conditions applicable to the purchased service.
Postponement conditions: [TO BE CONFIRMED]
13. Error in a transaction
If an error is found in a transaction, the Quebec Driving School handles the situation in accordance with applicable laws and the terms of the transaction.
14. External Suppliers
Certain functions related to a transaction can be performed by external providers, including:
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payment;
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reservation;
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accommodation;
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security;
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communications.
The suppliers actually used must be identified in the appropriate documents when required.
15. Protection of personal information
The information collected during a transaction is processed in accordance with the Privacy Policy from the Quebec Driving School.
16. Electronic documents
Confirmations, receipts, contracts or other documents may be transmitted electronically where permitted.
The customer should keep the documents relating to their transaction.
17. Consumer Rights
These terms and conditions are subject to applicable laws and do not limit the rights granted to consumers by those laws.
The Consumer Protection Office specifies, in particular, certain rules relating to distance contracts, cancellation and the obligations of the trader.
18. Modification of conditions
The Quebec Driving School may modify these conditions to take into account changes to its services or applicable requirements.
The conditions applicable to a transaction are those that apply in accordance with the relevant legal rules at the time the contract is concluded.
19. Contact us
For any questions regarding a transaction:
Driving School Quebec
1194 Chambly Road, Suite 205
Longueuil (Quebec) J4J 3W6
450 646-0808
admin@ecql.ca
Last updated: 2026-09-03
